2-1-1 is an easy to remember telephone number that connects people with important community services and volunteer opportunities.  For example, 2-1-1 can offer access to the following types of services:

  • Protecting Community Well-Being: emergency assistance, food banks, clothing closets, shelters, legal assistance, domestic violence.
  • Improving People’s Health: health insurance programs, Medicaid and Medicare, maternal health, medical information lines, crisis intervention services, support groups, counseling, drug and alcohol intervention and rehabilitation, senior citizen services.
  • Promoting Self-Sufficiency: financial assistance, job training, transportation assistance, education programs.
  • Helping Kids Succeed: youth development programs, foster care, adoption, preschools, after-school programs.
  • Strengthening and Supporting Families: family resource centers, summer camps and recreation programs, mentoring, tutoring, protective services, family planning.
  • Volunteer Opportunities and Donations

Anderson County residents may dial 2-1-1 to obtain access to social services through a large database of providers.  The call is free and the service is available 24 hours a day.  Nonprofit organizations who wish to be listed in the 2-1-1 database should call East Tennessee 2-1-1 at 546-6262.

Some telephone and cellular services are not compatible with 2-1-1.  If you are having trouble reaching 2-1-1, please dial 1-866-588-4211.

For more information about 2-1-1, please visit 211tn.org.